If you are running a licensed copy of Deep Freeze Standard submit a ticket and we can look into the issue further to see if there are any other options avalalbe to assist you. You can then re-install Deep Freeze after restarting. This will disable the software.Ĥ.After the system has started, run the Deep Freeze installation program to uninstall Deep Freeze.ĥ.After the computer reboots, re-enter the BIOS and reset the clock to the current date. The newly generated One-Time Password can then be used to disable, uninstall, and re-install Deep Freeze with the correct password.įor Deep Freeze evaluations (with no License Key entered):ģ.Advance the clock by at least 60 days and then restart your computer. The second code is the password for the workstation. Ive been stuck on this since I bought this pc at a cafe and the owner forgot the deepfreeze.
#HOW TO REMOVE DEEP FREEZE SOFTWARE HOW TO#
Another code will appear in the OTP field. Can I factory reset, like delete everything in my pc and restore back to its default system with a deepfreeze on If you have any idea on how to uninstall deep freeze without knowing the password, feel free to tell me. Part 1: How to Uninstall without Password Deep Freeze The real problem comes when you need to uninstall Deep Freeze without knowing or forgetting the password because you are just forgetful or maybe you inherited the Deep-Freeze-installed computer from someone else. To generate an OTP:ġ.Open the Deep Freeze login dialog on the workstation for which you need to generate the OTP.Ģ.Write down the Token code which is located at the top of the login dialog.ģ.Open the Deep Freeze Configuration Administrator and click the One-Time Passwords tab or open the Enterprise Console and click on Tools > One Time Password.Ĥ.Enter the code you recorded into the Token field and click Generate OTP. But if you have to remove Deep Freeze, here are ways to do that. Using our unique One Time Password system, Deep Freeze Enterprise Administrators can generate One Time Passwords (OTP). Faronics cannot recover lost, forgotten, changed, or otherwise misplaced passwords or Customization Codes. There are no backdoor passwords to Deep Freeze. I installed Deep Freeze and forgot my password can you give me a password to turn Deep Freeze off?
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